Core Machine (Operating system/System info/Roon build number)
ROCK Version 1.0 (build 183) stable
Intel NUC8i3BEH, 2x 4GB RAM, 256GB Adata SX8200 SSD.
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
ASUS RT-AC1200G+ (latest firmware) via Ethernet
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Bricasti M5 Streamer firmware version 1.2
Bricasti M1 DAC firmware 1.41
Bricasti M5 connected to Bricasti M1 via USB and Ethernet
Description Of Issue
I just bought a life time membership to Roon last week. Installed ROCK on NUC BEH813 which installed and setup just fine. All my library on Synology NAS DS418j were recognized fine.
I initially connected the M5 to M1 via AES. It worked perfectly. Then I switch to USB, initially no sound only very quiet static or switching sound for a fraction of a second. I then rebooted the NUC/ROCK and then it worked.
However, after tinkering and trying to get familiar with how things work in Roon. I reset database and reinstalled Rock (from the browser UI). It went fine.
However, I could not get sound from USB. I switched to AES and I got sound. Switch back to USB, and no sound. Even after rebooting the ROCK/NUC, rebooting the router, rebooting NAS too. Nothing worked. I switched back to AES and it worked. Switched back to USB and rebooting everything again, and nothing worked. I always turn off the M1 DAC and the M5 streamer before I plug and unplug USB cable.
I then connected the M1 DAC to MacBook Pro via USB to test if the M1 USB worked. It worked fine.
I then turn both the M1 and M5 off and plug the USB cable to connect M1 and M5 and still no sound from USB. When I switched back to AES, it worked perfectly.
Can you please troubleshoot the problem? Thank you.