Broken connection

Support
1

Core Machine (Operating system/System info/Roon build number)

Roon build 783, Dell desktop, Windows 10.

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Linksys Ax4200 mesh… wired connection to core…

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Ps Audio Perfecwave dac2.

Description Of Issue

Replaced my router (old one was a Dlink dir 890L) to a Linksys Ax4200, setup with same wifi name…

All 32 connected devices works properly, but my iPad app doesn’t connect to my core anymore… accept connections from remotes is on…

2

Welcome to the community, @BENOIT_LAFLEUR!

Have you tried disconnecting and then reconnecting the iPad’s Wi-Fi connection? If this doesn’t work for you, try deleting and reinstalling the Roon app.

3

Yes, did this on both my my ipad and iPhone without succes…

4

Hey @BENOIT_LAFLEUR,

A very delayed welcome to the Roon community :wave:

I’m sorry we’ve been so late to reply to your post :pleading_face:. I had hoped it would be much much sooner.

I appreciate you trying out @Martin_Webster’s suggestion (thanks, @Martin_Webster!). As a second first troubleshooting step, could you please check the iOS permissions on your iPad and iPhone?

https://help.roonlabs.com/portal/en/kb/articles/ios-permissions

Thanks in advance :pray: