I’m still having issues with a handful of my albums …
If I use your “contiguous tracks minused filter” I do see 2 issues.
Dusty and Blue Brazil.
I’ll manually correct them and keep an eye on what happens.
.sjb
Good Tip . I was merging albums as I went along. But this way I can be systematic.
I found well over 20. There were compilations but if there is a pattern mostly it is Qobuz albums where one or more tracks have been marked “unavailable” and had been split out to a separate album. These albums are not necessarily compilations.
This treatment of unavailable tracks does not appear to be universal. I randomly checked the other minused “contiguous” albums and they seemed also to be Qobuz albums with one or more missing tracks but there was no sign of “unavailable” marked tracks in orphaned albums or what had happened to these missing tracks.
Thank you @David_Evans, our QA team will attempt to reproduce the behavior in-house. I should have more information to share soon
Mine did as well a few days ago. No logical explanation as no updates were applied. Then suddenly today (12 Aug) at exactly 18:00 MDT, the album list started going haywire. I can easily tell when it happens because I typically sort by least played and orphaned tracks/albums begin appearing at the beginning of the list.
As I write this, albums continually appear then disappear, then reappear again, and so forth, at the beginning of the list. This has been going on for over 20 minutes.
Guessing that Roon started refreshing data from my music streaming source (Qobuz)? Maybe Qobuz keeps changing the metadata?
Hi @David_Evans,
As a next step in testing, could you please:
- make a database backup
- Disable Tidal/Qobuz
- Delete all your local playlists (don’t delete any of your streaming service playlists, leave them disabled)
Without any Focus criteria active, do you still see the issue?
With Focus criteria active, does the issue still occur?
After giving the above a test, feel free to restore your backup which will have your playlists along with it.
OK I’ve done that, and will see if it helps. The problem is it can take many days before the issue recurs after a reboot… it was all fine for at least a week until this morning when I clicked on playlists (which I don’t use very often) and the album count blew out to 10000+ though I couldn’t say for certain this caused the problem it might be part of it. Thanks!
Just to add my experience, I noticed the problem again this morning. A couple of days ago I had it cleaned up, now I have about a few dozen or so compilations that have split. I have no streaming service linked with Roon, so the issue isn’t limited to Qobuz as others have suggested.
This has been going on for several months, and I’m quite frustrated it hasn’t been fixed.
Indeed I’ve now got some albums split that were in my original roon import in January 2016, so they have been fine for 8 years!
Teen beat being the album in question
.sjb
I discovered something I had not noticed before as I attempted to fix the issues. It appears as though compilations are beginning to duplicate tracks in the album view, even though there is only one file as you see in the screenshot below:
When I tried to select one of the duplicated tracks, all of the duplicates would be selected. When I tried to play one, all of them would show as playing. When I deleted the album in an attempt to fix (as I describe below), Roon deletes the album and complains that I can’t find the file for all but one of the duplicate tracks. Very odd behavior.
My attempted fix this time was to delete the messed up albums from Roon and re-add from backups. I spent about 3 hours this morning on this and before I completed the work, suddenly albums I had just fixed were mess up again. There is some process happening that causes this and I can’t seem to figure out how to fix. When re-adding the albums, I even tried putting them in a different folder (not my “various” folder which has quite a lot of compilations in there) just in case that may have been the underlying cause. No luck.
I’m beyond frustrated at this point. Every time I try to fix messed up albums, no matter how I try, I end up with them messed up again.
It would be wonderful if Roon would fix this. Please. This is just shoddy.
I would reboot the server as the first step and see if that helps.
Hi @David_Evans,
How have things performed for the last few days?
It’s behaving itself since the removal of playlists, (though leaving Qobuz out was impractical so I had to sign back in) Should I try reinstating the playlists to see if it starts playing up again?
Thanks
You not the only one it’s affecting and I only have local music.
While I appreciate the attempt to help, this nonsense has gone on for months. No amount of reboots has solved the problem. It may temporarily halt the problem. Then I fix it and less than 24 hours later, issues resurface.
It’s starting to feel like Windows. Have a problem? Try rebooting to see if that fixes it. Not a good comparison for Roon. So frustrating…
Hey @Jazzfan_NJ this sounds somewhat similar to the issue that keeps afflicting me with every early access update: B1417 and previous. Why are tracks becoming unidentified?
So the issue has recurred again, showing 3656 of 2156 albums. I have no playlists saved in Roon, but I’m signed in to Qobuz
Hi All,
Our team has continued to attempt reproduction of this issue in-house, but hasn’t yet been successful. We understand it’s been long-standing and a frustrating issue especially if you have large numbers of compilations and tracks from various artists making up your local library.
I’d like to re-pose my question from an earlier post: Is it possible to get into a normal state without duplicated albums?
Overall, it seems like you’re able to manually fix out-of-place tracks for a short time (24 hours or so), before things revert. Is this a correct assumption?
@Ed_Wright could you please create a fresh backup of your database containing the issue, and share it to our 1. Database Issues portal?
Thank you
@benjamin the zipped file of the backup is uploading now.
I had already cleaned up the offending tracks last week, but a few more have appeared since. I have found that if I restart the Roon server software on ROCK that it will temporarily fix the issues; although, they do reappear again invariably.