Build 943 crashes when accessing the settings menu [Solved: Update to Build 970]

Hello everybody,

The team appreciates your continued patience on this persistent issue. While we were unfortunately unable to pinpoint the exact cause of the crash prior to the weekend, tech support and QA have escalated this and it’s a top-priority investigation. We will keep you posted in this thread as soon as we have developments to report.

To summarize, it’s a fatal graphics-related crash upon accessing Settings. Some users have reported resolution after a Core/Remote reboot and by clearing GMS files (see above post here for instructions). Other users have seen no effect with troubleshooting steps so far.

As a workaround (thank you @Randy_Myers for pointing this out), you can access the Roon settings interface by clicking “Manage Profiles” on your user icon on either mobile and desktop clients.

Stay tuned, and I will report back shortly.

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