Hi everyone,
As @jonathan pointed out, we have not implemented a direct fix for this issue with the most recent build (Build 952). I recognize it’s frustrating to see another weekend pass with a “non-update,” but we do have a ticket in on this issue and it remains a priority. I’ve included some workarounds and a solution that has resolved the issue for some users below.
Temporary Workarounds:
Option 1. Click on your Roon profile (circle with initials or your uploaded photo). Then select “Manage Profiles” → Settings to access and change your settings.
Option 2 (Mac Only). Use the universal keystroke shortcut for application settings: Command-comma [⌘ ,].
Another Troubleshooting Step to Try:
Clear your GMS cache (resolved issue for some users). To clear:
- Exit out of Roon\RoonServer on the affected device
- Navigate to your Database Location \Database\Registry\Client folder path
- Locate and delete any file that starts with
GMS - Start Roon again and let us know if the issue is resolved