I’ve been able to connect to ARC. Haven’t used Roon ARC in a month or so. Tried to connect and ARC says poor connection can’t connect. I brought my computer and phone near to router, still same. I rebooted router and modem, still the same. No VPN on my system. Help please.
Hello @Ed_Courtney, fellow user here. I had this issue once and had to delete the Arc app from my iPhone, then reinstalled it.
Did you already check in the classic Roon remote (Settings / Roon Arc) if Arc can connect to your core without issues?
@Ed_Courtney . Just tried arc to check , get exactly the same as you , and yes Roon arc can securely connect to Roon core in Roon settings.
Deleted arc and re-installed , which fixed it as @UliR suggested.
Thanks to all! I made sure ARC was connected in my core settings, then uninstalled ARC from my phone. Once I reinstalled and signed in, it worked.
Yay!