Can only get Roon icon on screen

Windows 10
Intel Core i7-7500 CPU @2.7GHz
Ram 8.0 GB
64 bit x 64 based processor
Name: Laptop EUL01K11

Computer acts as core and controller, but have separate ipad that I use a remote selector.

Modem hardwired to Google nest, nest hardwired to Bricasti M3 with streamer

This was working well for the past year. It just stopping working today.

I have rebooted everything, computer, modem, nests, Bricasti

I have uninstalled and reinstalled multiple copies of Roon downloads.

I don’t know what to try next.



Add images

any windows update done? firewall changed settings as a result?

maybe post a screen shot as the description doesnt say too much


I think you’re absolutely right. I usually only allow HP updates as
I’ve had issues afterwards. I wasn’t thinking and my computer told me
I had a windows 10 update and I allowed it to proceed. Big mistake.

I’ll include a screenshot of the Roon Icon. It loads but doesn’t seem
to be able to connect. My Roon ready device is a Bricasti M3 and it’s
worked well since I set up Roon on my HP laptop.

The bars after the half circle continue to pulse like they always did,
just not connect.

I’m hoping you can direct me to the things that won’t allow Roon
connect. I appreciate your help.


Can anyone provide me with screen shots that are appropriate for windows 10 and Roon? I think a setting changed during a windows update and my computer is blocking Roon from connecting to my streamer.

Hey @Jeffrey_Exter,

I wanted to check in on this thread to see if you were still running into issues? From your account, it looks like you’ve been able to connect in the last 24 hours.

If your issue persists, please give your router and network a hard reboot, and jot down the date and time of when you try to connect, and share it here. From there, we’ll enable diagnostics on your account and take a closer look at things :+1:

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