Since the last update i am encountering a very slow roon en often receive “ can’t connect to roon rearch”. Today is John Coltrane birthday. Yet roon will not be overloaded with search results?
Extremely annoying as spotify get it within a second. Now i have been patient enough after roon’s update.
When search item prompted into tidal: a second.
The weird thing. I can enter albums in my library. When i select one of John Coltrane, i can select all of coltrane there.
Thank you for your patience in awaiting a response. I’d like to take a look at diagnostics and will be happy to. Can you please power on your core and leave it up for me?
After the update to Roon 2.0 Roon on my mac mini often does not respond. I have to use the apple feature “forced stop”. I send the extensive report to Apple. Then it works okay. But loading an artist takes about 100 times as long on roon as it takes on tidal that works on the same mac mini.
Searching in tidal works great and fast.
Enclosed an visual example of the slowness of Roon. I selected the album “mama said” by lenny kravitz. I videoed 1.30 minutes. Now minutes later it is still searching. No clue what is happening. And this happens all the time. Roon does not allow me to send it along. Let me know how i can forward it to you.
I have a couple of suggestions for you to try before I get diagnostics information.
Let’s do this. Go into Roon>Settings>Services and log out of Tidal.
Exit Roon
Restart Router
Restart the Mac Mini
Log into Roon
Go back to Roon>Settings>Services>and then log back into Tidal
If this doesn’t do the trick, please duplicate the issue and note the date/time. Come back with this information and I will be able to see what’s going on via diagnostics. Hopefully, this last part won’t be necessary though!
I did exactly what you suggested. For a while it went well. but, then around 09.50 pm Roon stalled at Tom Waits " Heart Attack and vine" It is trying to start that song now for 15 minutes. Nothing happens.
Just installed Mac OS monterey 12.6.1. Playing David Bowie. At 13.50 the system stalled. Local time the Netherlands. No idea why. The music just stopped. Quit Roon en started it up again. I have to do that multiple times a day. Since the update to Roon 2.0.
Can you give me a screenshot of your settings under Mac system preferences > Energy Saver? This can make odd errors happen since the Mac is tending to sleep regardless of what Roon is doing.
That’s not my major concern though. When I look at diagnostics I see two types of errors.
Errors relevant to your iTunes playlists, their location, and compatibility.
Errors relevant to images.
Here’s what I would be doing in your position. Go to Roon>Settings>Storage, and verify those locations still exist and are accessible outside of Roon. This will address the errors I see for the playlists. Also, go to Roon>settings>library>clean up library. This will tell you what files may not have an associated or accessible location
Your image cache may be causing the errors I see below:
10/25 14:54:18 Trace: [library] Image 729167 not found
There are a LOT of both errors in the logs. So much so that the majority of your log files are maxed out and Roon has created a new log file that maxes out at well.
Go to Roon>Settings>Setup> and clear the cache for the images.
These are some things to try. If you would like, you can try the steps below to really get medieval on the problem.
Try the other steps I provided too if you would. I think one of them will be a silver bullet so to speak.
I recommend you not use time machine too. When it restores Roon it doesn’t do the job right and creates database issues. It’s very possible that time machine could be responsible for the issues here.
Please try the rest of the steps and let me know though. We’ve got a way to get you up and running again. I’m sure of it.
