Can’t log into Tidal

[Mark_Somerstein]

I cannot log in to Tidal in Roon. Roon reports bad username or password, but I can log into Tidal on my iPhone and in dCS Mosaic, so it is not a password or username issue. I am typing the credentials properly and have tried this numerous times. Please advise as to a solution.

[Greg (Greg Stratton)]

Hi Mark,

Try and restart your Roon Core. That usually helps in this situation.

Cheers, Greg

[noris]

Hi @Mark_Somerstein,

I just wanted to check in with you here, has the Core reboot helped resolve this issue?

Thanks,
Noris

[Mark_Somerstein]

That was not the issue. This was the issue you were dealing with on a worldwide basis. It has been resolved.