Can’t update version 1.6!

Roon support team

I didn’t update from version 1.5 to 1.6 recently and Roon can’t locate Nucleus + core. I try rebooting but still searching?

Please let me know how the steps to download 1.6

Thanks

Go here and download the relevant version of Roon for your device (PC, Mac, iOS or Android)

Thatks not perhaps going to work for nucleus. Can you reach the nucleus web based GUI?

@support in case they need more info. Moved to nucleus support too.

Yes, sorry, I assumed from his post that he was talking about upgrading a Roon Remote device (since if it is still on 1.5, it will no longer connect to a 1.6 Core on the Nucleus). But I agree it’s ambiguous. Perhaps it would help if @Glenn_Fok can expand on just what the issue is?

Hi @Glenn_Fok,

So we can better assist you, please describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.

Are you able to access the Web Administration Interface for the Nucleus?

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