I agree. I believe, though, that Roon are in the process of writing a manual which should be out soon. I’m not sure where I got this information but I believe it was from Roon in another thread.
There’s a link to the Roon User Guide on the opening page of the KB. It’s just a placeholder at the moment, but as has been said many times, the user guide/manual is being worked on.
I hope the manual can be selected from within the app and downloadable in pdf format?
Also do you have an idea when this will be available?
Oh and why is there no link anywhere within the app itself to the knowledge base webpages?
I don’t work for Roon Labs, and therefore I can’t speak for them.
And there’s long been a link in the app itself to a landing page that fronts the KB…
I hope it will come sooner than later… This has been requested by many members for months now…
Clicking “Roon help” ( ⌘?) brings you to the forum…not to the knowledge base.
The main hamburger menu has a “Support” link, which brings up this:
Clicking on the FAQ link takes you to the Knowledge Base landing page…
Support and then FAQ gets you to the knowledge base. Not entirely intuitive but gets you there.
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Thanks!
Strange choice to put it there… I hope they put the manual in the “help” dropdown menu as most software does
Comparing JRiver to Roon is a reach. Roon is a pretty straight-forward GUI app. JRiver on the other hand is far more complicated. I argued your point with JimH over at JRiver more than once.
A knowledge base update works for me, especially for new releases.
I suggest you read my post again. I wasn’t comparing the JRiver app to Roon. I said that JRIver’s user documentation was just as shoddy as Roon’s.
My point was one really needs documentation (JRiver) and Roon not as much so. Sorry if I wasn’t clear in my explanation.
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