I tried to cancel on the last day of my free trial. It looks like Roon already hit me up for a 1-year subscription. Will Roon automatically do this without notifying me? Can I still get this cancelled today? Thanks.
I doubt that anyone hit you !!! And generally an email or question here is all that is required to sort it out.
Hi @bill1263 – sorry for the trouble here. I saw you sent a message via our Contact form as well – @kevin will be in touch and we’ll get this worked out for you.
Thanks!
Got your message. You guys are really professional. Thanks a lot.
Hi NickB,
I signed up for the free trial yesterday and received a welcome email with no mention that it is a free trial, also no instructions on how to cancel if I wish at the end of the trial before being charged.
What is the normal procedure to cancel please?
Hey @Rich_Lewis – you can cancel at any time by logging in on our website.
Let us know if you have any trouble!
Thanks Mike,
What a speedy response too.
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