Cannot Access Menu in Roon Trial (ref#70OXR4)

Support
1

Affected Product

Roon

Roon Issue Category

Installation or Setup

Description of Issue

Hi, got the 3 months trial, signed in, ok, but cannot use Roon, no menu available.

Roon Server Platform

Windows

Roon Server Specifications

Acer PC, 32GB RAM, 2 years old, bing for internet.

Connected Audio Devices

Soundblaster G6, USB, Qobuz

Home Network Details

vdsl 50, ethernet, TP powerline adapter.

3

Hi,

Could you confirm that you have downloaded and installed Roon on the PC?

Assuming you have, what are you seeing when you run Roon on the PC.

4

Hi @pagakis.nikos,

Welcome to Roon and we’re sorry that you’ve been experiencing difficulties getting started.

Did you see the above comment from our moderators? We’ll need a little more information about your setup.

If you haven’t already, start with a fresh download of Roon for Windows on the machine you’ve mentioned above: https://download.roonlabs.net/builds/RoonInstaller64.exe

6

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