Cannot connect MACOS to Bluos and Dali Rubicon 6C (ref#MS1W8M)

Support
1

Affected Product

Roon

Roon Issue Category

Installation or Setup

Description of Issue

Cannot connect MACOS to Bluos and Dali Rubicon 6C

Roon Core Platform

macOS

Roon Core Specifications

New MacBook Pro M1 2020 max memory, >1TB disk available, High Speed Optical Internet

Connected Audio Devices

See above

Home Network Details

See above

3

The Dali is not Roon Ready, they gave up on getting the Callisto range certified ages ago. May work via Airplay if that’s supported on the hub. Just because it’s Blusound doesn’t mean it automatically works, all devices have to go through certification as they all have different implementations under the hood.

5

Hi @Skipshaw3,

Thank you for your post and for your patience. Are you still experiencing issues with connectivity in Roon?

The Dali Rubicon is not a Roon Ready product and uses its own proprietary wireless protocol. Please see their website here for the latest firmware and particular specifications: RUBICON 2 C | Wireless active stand-mount speaker | DALI Loudspeakers

We’ve taken a look at diagnostics from your account and Roon is reporting multiple subnets in your local network, preventing your RoonServer from directly contacting devices that might be nearby in your ecosystem. How many routers do you have in your home, and how is your MacBook connected to the internet?

We’ll keep a lookout for your response. Thanks!

6

Hi @Skipshaw3,

I wanted to check in on this thread and see if you were able to run through the reply above?

I’ll be on standby for your reply, thanks!

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