Cannot connect - strange request for s/w update

[Moshe_Zolotov]

Cannot access roon (from PC and Android)
Request for sw update although All are at the latest versions

[Suedkiez (Just a fellow user like you)]

You have the earlyaccess (beta) version installed on “This PC” and the production version installed on the “Desktop”.

This is never a good idea, but this combination is explicitly not working with the latest earlyaccess update, as mentioned in its release notes:

@vova

Please note: this update will prevent users from connecting an earlyaccess Remote to a production Core. Attempting to connect in this setup will prompt an incompatibility screen. If you have migrated your core away from earlyaccess then you should install the production remotes to match

Generally, your core and all remotes should consistently use production versions OR earlyaccess versions

[Moshe_Zolotov]

All my connected items use ver 2.0 early access (android phone and pc)

What can i do now?

[Moshe_Zolotov]

Where can i find ver 2.0 Production on my remote access pc and Android

[Moshe_Zolotov]

Managed to update my pc remote to production build 1277

My server is production 2.0 ver 1277

Cannot find/install production version for my android phone.

Tried Remote legacy but is not ok.

Did remove my beta tester on apps store.
After uninstsll, i reinstalled the roon remoe but still on early access and get uncompetability message

Please help

[Moshe_Zolotov]

Found the apk on the network. Not on the android apps store!

Problem solved
Thanks

[Suedkiez (Just a fellow user like you)]

With Android you should normally be able to leave the beta directly in the Google Play Store.

However, it will not immediately revert to the production version. Instead, it waits until the next production update appears with a higher version number, and then it switches.

Therefore, installing the APK was the right thing to do for you now to switch quickly.

Note:
In addition, several people wrote that there seems to be currently an issue in the Play store where it always reinstalls the beta version even if you leave the beta. This is discussed in this thread:

Roon Remote "Software Update Needed" it's updated

Roon Core Machine Surface Pro 3 Intel Core I5-4300U 1.90gHz 4 logical processors 8G Physical RAM 9.16G Virtual Ram Roon 2.0 (build 1277) production (64bit) Networking Gear & Setup Details Nest WiFi Router Model H2D Software v14150.376.32 Synology DS918+ 8TB/17.5TB 45% used (1.5gHz, 4 CPU Core, Phys RAM 4096MB) (no port forwarding rules enabled…) Connected Audio Devices Cocktail Audio x45 Samsung Galaxy 9 Roon Remote 2.0 (build 1292) this is beta… see below Number of Tracks in L…

[Moshe_Zolotov]

Thanks for the support.
When is the correct Android version expected in the android store?

[Suedkiez (Just a fellow user like you)]

I’m just a fellow user, so I don’t know dates. There is a new update with some features and bug fixes being tested in earlyaccess (beta) now, so I guess they will push a regular production update when they are satisfied. Hopefully soon, but I don’t know for sure