Cannot connect to //Rock/data from W11

[Matti_Malkamaki (Matti Malkamäki)]

Roon Core Machine

• Brand new NUC12WSBi3 (Works fine, but no live radio as no Codec)

Networking Gear & Setup Details

• FRITZ!Box 6890 LTE
• D-link Switch to extend LAN (both W11 computer and ROCK are in LAN network, addresses 192.168.188.x)
• QNAP NAS in the same LAN storing the library

Connected Audio Devices

• couple of RoPieee’s, etc.
• the mentioned W11 desktop
• all working fine

Number of Tracks in Library

• many, but not an issue

Description of Issue

I need to access the data-folder to be able to install there the Codecs for radio. Tried everything I can to access it, but no success. I have also tried some W10 computers, but no luck there, either.
List of the steps taken:

• enabled SMB in Windows
• turned off the firewalls
• tried in file manager \rock\data and \192.168.188.62\data, also tried with both to map a drive
• placed the LAN cables either both on the router or switch, no effect

The result is always this:

I have been able to map the QNAP as one drive using its IP-address and it works as a charm. Also, the browser finds Rock with no issues. What am I missing here?

Can also someone tell me, why the Codecs cant be part of the installation?

[Suedkiez (Just a fellow user like you)]

@Matti_Malkamaki

Can also someone tell me, why the Codecs cant be part of the installation?

Licensing issues most likely

As for the problem, you may have to allow your Windows to connect to an SMB share that does not require a username/password, i.e. “Enable insecure guest logons”. Microsoft turned this off (Unauthenticated Guest Access) in some recent Windows versions because it is insecure in a corporate situation:

Can’t Access Shared Folders or Map Network Drives from Windows 10 and 11 |...

Note that ROCK supports SMBv2, so you don’t need to install the v1 client in Windows

[Geoff_Coupe]

@Matti_Malkamaki

Can also someone tell me, why the Codecs cant be part of the installation?

As @Suedkiez says, it’s a licensing issue:

ROCK won’t recognize ffmpeg

One has to pay patent licensing fees to ship code that implements the AAC patents. That’s what ffmpeg provides. On Window/Mac, the codecs are built in so we don’t ship them. On Linux, most popular distributions have it already, and they’ve paid those fees. For Nucleus, we pay the fees, since it is a commercial product. For ROCK, because we don’t charge for it, we can’t build it into the price. It’s a relatively small fee, but we have had quite a few ROCK downloads. This used to be the case fo…

[Matti_Malkamaki (Matti Malkamäki)]

Thanks!

Took me a while, but I got over the issue just by adding an account WITHOUT any link to Azure/AD. In other words, just a “normal” MS Account. Works like a charm, but I ran into another issue I need to now seek solution to (the Rock doesn’t recognise the ffmpeg-file).

[Geoff_Coupe]

Check the Help article - you may need to uncompress the archive file twice…

Roon OS Missing Codecs

[Matti_Malkamaki (Matti Malkamäki)]

Thanks. I already found a chain here on the forum, where the unzipped version of the codec was loadable. Worked perfectly!