Cannot connect to Roon Core on Antipodes from iPad Roon remote

Core Machine (Operating system/System info/Roon build number)**

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Description Of Issue
Despite lifetime subscription, the remote app on iPad keeps asking “ Ar you online “, check your internet connection.

Connected by Ethernet cable from Antipodes DX gen 3, and all devices on same WiFi address, but Roon froze earlier, did not play usual albums on Tidal library, don’t know where to proceed from here…

Thx for help

Make sure your wireless is not setup as a guest network. Try running an app like FING to see if you see the other devices in the house listed in a scan of the network.

FING downloaded and the FING scan said all good, rebooted all devices except new Australian NBN Telstra modem, including Airport Express , Antipodes DX gen 3, and now Roon recognised finally on iPad and able to play from Tidal library, Thx M

Glad to know that sorted something you, I feel your pain on the Noddy & Bigears Network. Make sure your DNS settings include your router address, and a decent public one like or

Hello @MARK_PODGORSKI, and welcome to the community! Looks like you got things going here but I wanted to check in and see if you had any further questions. We’re here to help!

Same problem, after absent from Roon/Tidal streaming for 2 weeks, all devices “ seen” on Network, but Roon message keeps coming up with “ Are you online? Your account needs to confirmed…check your internet connection, try again”.on iPad with latest update

Main MacBook Retina has macOS Mojave 10.14.5 ( not updated to Catalina ), and Antipodes DX gen 3 is seen on network and accessible from main MacBook Retina, is cabled Ethernet to Router Modem…Frustrated. Roon lifetime membership form original purchase 2016, Any help appreciated…thx Mark

Hello @MARK_PODGORSKI, and thanks for the feedback here. Have you tried disabling any VPN, firewall, or antivirus?

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