What happens if you press the "Select a different Roon Server" button?
· I don't see Roon Server.
Please try to restart your network setup by unplugging, waiting 30 seconds and then replugging in your networking gear.
· No, the issue remains the same
Please select how you've connected your Roon Server to the internet
· Roon Server is connected by *Ethernet*
Have you checked your firewall settings to ensure that Roon is allowed through?
· Roon still won't connect even after checking this aspect
Have you verified that Roon Server is on the same subnet as your Remotes?
· My Remotes and Server are on the same subnet and I still can't connect
Sometimes the issues can be resolved with a reinstall of your Roon Remote app. Let's try to perform a reinstall and see if it helps.
· I've reinstalled the Roon Remote but it did not help
What is the operating system of your Roon Server host machine?
· *Linux Server* (Ubuntu, Fedora, ArcLinux...)
Select any of the following components that are present in your local network setup
· None of the above
Describe the issue
I can no longer connect to my Roon server since Roon today's upgrade
Describe your network setup
To access the internet from home, I use a livebox from the largest ISP provider in France (Orange) coupled with a Devolo extension. Everything was working perfectly fine until today's upgrade. Here are the details of my Antipode DS server Version: 2.5 Model: D2 IP Address: 192.168.1.17. Thanks in ad
You’re the second Antipodes user with an issue I’m aware of. As suggested in the other thread, please also open a support request with Antipodes support.
We are currently investigating a similar report where Roon fails to start following the latest update (you can check another thread here: community link).
To confirm if your Antipodes server is experiencing the exact same issue, we need to take a closer look at your logs.
Could you please upload your Event Viewer logs (or Roon Server logs) to our secure uploader here: Logs Uploader ?
Once we have the logs, we’ll be able to compare the error patterns and provide more specific guidance.
I am having same issue but with my Nucleus. I can see it using the web interface so i know the Nucleus is visible on the network, but when I try to use the Roon app, it can’t find the server. I also tried multiple devices with same result and uninstalled and reinstalled Roon app on Android tablet.
Please open your own support ticket if you haven’t. You don’t have the same issue because this ticket is about an Antipodes server and you have a Nucleus.
Hi Alex,
Apparently, the new version of Roon isn’t compatible with our Antipodes DX. In fact, they haven’t received any updates for quite some time. For those experiencing this issue, the question is whether it’s possible to roll back your latest update to the previous one, which worked perfectly?
Thank you for your post. We understand it’s frustrating to suddenly be without a server.
Roon has updated our minimum requirements for both stability and security reasons; unfortunately, it won’t be possible to roll back to the previous build.
Unfortunately, the best path forward is to reach out to Antipodes directly to discuss options for the DX. They consider this particular unit a legacy Early Model, and it’s very likely deprecated for firmware updates.
Hello Connor,
Thank you for your reply, which is unfortunately not satisfactory for me. I admit I wasn’t vigilant enough regarding your messages prior to the last Roon update, which warned of potential incompatibility with certain older operating systems, such as that of the Antipodes DX. Two points, however: your messages are sometimes complex for customers who are not technical experts but simply music lovers; and if certain operating systems are incompatible, a warning message during the update should allow the user to stop the process and revert to the previous version—as is the case for PCs/Macs.
I have contacted Antipodes, but so far without success. I’m not very optimistic.
Therefore, I will be looking into purchasing a new, recent Roon-ready server/streamer, and I will be pleased to find your application there.
