March 17, 2023, 10:33pm
Roon Core Machine
windows 10 PRO
INTEL CORE i7-4770 cpu
32 GB Ram
Networking Gear & Setup Details
Fritz box 1&1 Home server+
Connected Audio Devices
Bluesound node 2
Number of Tracks in Library
Description of Issue
I just downloaded Roon trial for the first time, tried to connect with Qobuz but got a red alert error message saying to upgrade my account. I found nothing in my Qobuz account settings to upgrade as of yet…Thanks in advance for the help
Do you have a full Qobuz account that includes streaming or just the basic one that enables you to download? You need the former
(Smoke me a kipper, I'll be back for breakfast!)
March 17, 2023, 11:24pm
Just to add to
Roon does NOT support Qobuz or Tidal free accounts within Roon.
You will need a paid subscription to one of the streaming services.
March 18, 2023, 11:39am
I have Studio but I’ve noticed a few screwy things with my account, waiting to hear back from customer service. Thanks for the response!