Cannot find my Bluesound speakers anywhere in my Roon

[Brian_Langgaard]

Roon Core Machine

I have an iMac as a core.

Networking Gear & Setup Details

Connected Audio Devices

Number of Tracks in Library

Description of Issue

I cannot find my Bluesound speakers anywhere in my Roon. They are suddenly gone.
Please contact me.
I would like to talk, email or chat to support.

[Martin_Webster]

Welcome to the Roon community forum, @Brian_Langgaard.

This is the correct place for support. For Roon staff to better assist you, please complete the template in your opening post, and be sure to describe your Roon core, network arrangements, and the model of the Bluesound speaker. Thanks.

Finally, kindly note that Roon support is only available through this channel, and Roon staff do not work weekends and bank holidays. However, the Roon community, which includes me, will assist too in most circumstances.

[benjamin]

Hey @Brian_Langgaard,

Following up on this thread, I was able to pull up your account and I see a bluesound pulse that has been online recently. Are you still running into issues here?

I’ll be on standby for your reply