Hey @scolley – just seeing this, and sorry for the trouble here.
I have a feeling Greg’s advice above was correct , for what it’s worth:
I think you had been running Roon on the Win 7 PC, and then copied the database over to the new PC and launched it there. Then you launched Roon on the original Windows 7 PC, so you were probably running the same database on both machines, which will cause all sorts of problems.
The instructions allude to this, but maybe they need to be a little clearer.
Let us know if you have any more problems @scolley or if I’ve misunderstood anything above. Thanks!