Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
NA to this issue
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
NA to this issue
Description Of Issue
I changed the album artwork in an album file and I cannot get Roon to see the new artwork. It just keeps showing the old artwork that no longer exists in that file. I’ve tried the following with no success:
Rescan watched drive
Deleted album from watched drive, cleaned library, then reloaded the album file to the watched drive.
Cleared photo cache then rebooted Roon.
No matter what I do the deleted album art persists and the new album art never shows up as an option.
The file album artwork shown in this screenshot is the old artwork that I deleted from the file and replaced with a new photo. I don’t understand how Roon keeps showing the old photo that no longer exists in the file.
When looking at the screen that shows the album and the tracks (not sure what that screen is called), I noticed beside the row of stars there was a small pic icon with the number 3 in it. I clicked on it and the available photos came up, including the new photo. Just above the photo I clicked on photo properties and it gave me the option to set it as the displayed album art. Now the correct album art is showing (the small photo icon next to the row of stars is gone now)
Can you share a track from this album, along with the image that currently exists in the album folder, via a shared Dropbox link? You can send this link in a private message and the team can take a look.
A link from any file sharing service would do (dropbox, Google Drive, Onedrive, etc.) — But if you don’t have any of those let us know how large the zipped file is and we can send further instructions from there.
Today I updated the album art file in another album. Just like before, Roon refuses to forget the old album art file that no longer exists in the album folder. Like above, I was able to work around getting the correct album art to display, but what a pain in the neck! It shouldn’t be this difficult to update album art.
It seems there’s some kind of bug where Roon will not remove deleted album art from the database.
I see l “solution” is checked on this thread, but the solution is clumsy at best.
Ah, I didn’t know there could be pictures embedded in the metadata.
I checked the metadata for the problem album (Madame Butterfly) mentioned at the beginning of this thread and sure enough the incorrect image was there. I removed the embedded image and now the incorrect image no longer appears as an option. However, it seems odd that the correct image, which is included in the album folder, doesn’t show up as a file option (says “no image”). It shows to the right as an added image.