Roon Core Machine
NUC8i3BEK
i3-8109U
8GB RAM
Running Rock
Networking Gear & Setup Details
ISP = Bell Canada
ISP Router = Homehub 3000
Router = Netgear Orbi RBR 850
Connected Audio Devices
USB to Auralic Aries & various Chromecast devices
Number of Tracks in Library
8,000
Description of Issue
I was able to configure ARC and get it to work using my Orbi’s access point mode by following the existing help articles on the Roon community message boards. However, when my Orbi 850 is placed in access point mode I lose its router functionality, including my Orbi parental controls app. I wish to continue using the Orbi parental controls app to manage my children’s screen time. Thus, I have to put my Orbi in router mode and the ARC app ceases to function.
I would like to get the ARC app to work when my Orbi 850 is in router mode or find another work around. Netgear technical support wants to know what the requirements of Roon ARC are to see if ARC can be set up some other way than than by configuring the Orbi to access point.
This is what the Roon ARC window says when my Orbi is in router mode:
{
“connectivity”: {“status”:“NetworkError”,“status_code”:502,“error”:“error: Error: connect EHOSTUNREACH 184.aaa.bbb.ccc:55002, response code: undefined, body: undefined”},
“external_ip”: {“actual_external_ip”:“184.aaa.bbb.ccc”,“actual_external_ipv6”:“null”,“router_external_ip”:“null”},
“natpmp_autoconfig”: {“status”:“NotFound”},
“upnp_autoconfig”: {“status”:“NotFound”}
}