Since yesterday, Roon cannot identify allmost any album I submit to the album identification process. More dramatically, albums that were correctly identified yesterfay refuse to identify anymore.
Is this a consequence of the recent Google cloud problem ? If so, why is this problem marked as solved on the support section ?
I cannot be the only one facing this serious issue.
I am also having this issue. @support - please do not mark an issue as resolved when it quite clearly has not been resolved. Please see screen shot below. Thank you
Apologies for the trouble here. It looks like this might be a lingering issue from the Google Cloud Platform service outage yesterday. The team is working to resolve this ASAP.
Update — The team has confirmed that services for the identification process have been restored. Things should be working for everyone now.
Thanks for your patience as we’ve worked to resolve this!