Cannot Install Roon on MacBook Pro M1 - Constantly Redirected to Login Page (ref#LVGBQ1)

[Thomas_Nguyen]

Affected Product

Roon

Roon Issue Category

Installation or Setup

Description of Issue

cannot install roon, after install setup roon on this mac take to log in to verify account successful and keep going back to log in page again

Roon Core Platform

macOS

Roon Core Specifications

macbook pro m1 chip 16gb 1tb hd connect direct to ethernet

Connected Audio Devices

Lumin, and bryston

Home Network Details

Ethernet, netgear router

Screenshot

[wklie (Peter Lie)]

In Netgear, disable any Netgear Armor, Firewall, Internet Security, QoS, bandwidth management.

In Mac, disable Firewall and any internet security software, VPN, etc.

Reboot the Mac.

If it still does not work, change Mac DNS to 8.8.8.8

[benjamin]

Hi @Thomas_Nguyen,

Are you still running into issues? Please update your server and roon devices to the lastest build and let me know how things perform.

Thanks!