Roon Core Machine
Nucleus…
Networking Gear & Setup Details
Comcast router.
Connected Audio Devices
Number of Tracks in Library
Description of Issue
I cant locate my Nucleus on the network. Disapeared. Another of a series of glitches, freezes and failures.
Network is live. Ethernet cable good.
Can you connect a monitor or a TV to the HDMI output on your Nucleus? If so, what message is being displayed? Thanks.
OK - definitely a problem with the Nucleus I think. Is the Nucleus still in warranty? Was it bought from a dealer, or direct from Roon Labs?
But let’s also see what @support have to say…
2 Likes
jamie
6
Thank you for the screenshot @Keith_Medansky and for your help @Geoff_Coupe.
Keith, I’m sending you next steps via PM here on Community. Geoff has accurately diagnosed your issue as hardware failure.
1 Like
system
(system)
Closed
7
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