I have a similar problem, I’m trying to log into Tidal in Roon via the services page, and after entering my Tidal username, I get the following:
Hello @Vincent_Connelly, welcome to the community! I suspect your issue is different so I moved us to a new thread. It looks like something is blocking the connection to our servers. I’d recommend temporarily disabling your firewall or AV and trying again. Let me know if that helps!
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