Cannot paste or upload images to the forum anymore [Resolved]

Dirk-Pitt · June 8, 2018, 5:53am

Hello,

When I try to paste an image in the forum, I have this error : uninitialized constant EXIFR::JPEG

Tried with Chrome & FF.

dp

wizardofoz · June 8, 2018, 5:59am

Did you try the upload option?

KMan · June 8, 2018, 6:04am

Same here. Was trying to post. Neither drag-drop or upload works

wizardofoz · June 8, 2018, 6:12am

Seems like maybe a site issue…@support

wizardofoz · June 8, 2018, 9:23am

Seems to be working now again.

Dirk-Pitt · June 8, 2018, 1:24pm

Sorry, still same error . uninitialized constant EXIFR::JPEG

But upload is fine.

wizardofoz · June 8, 2018, 2:13pm

I used it in a PM a few hours ago was Ok. Still seems ok here.

KMan · June 8, 2018, 4:27pm

I am still unable to upload

RBM · June 8, 2018, 4:31pm

I can replicate with a standard iOS screencap – I just pinged our resident forum king.

CrystalGipsy · June 8, 2018, 9:56pm

I could not post a picture tonight and got the same error.

Graham_Bird · June 8, 2018, 10:33pm

mike · June 8, 2018, 11:58pm

Looks like this a Discourse bug. Seems like they have fixed it, but we are waiting for them to roll it out.

For now, PNG should work, but JPG is waiting until they release and we upgrade.

Thanks for letting us know everyone – we’ll get this fixed ASAP.

Graham_Bird · June 9, 2018, 1:06am

I believe I tried png first and had a failure on the SECOND (i.e. one uploaded as expected.

Paul_Sherriffs · June 9, 2018, 6:25am

I tried to post here, but when I try to include a screenshot I get ‘uninitialized constant EXIFR::JPEG’. I use the latest Safari on Mac.

Geoff_Coupe · June 9, 2018, 6:34am

@Paul_Sherriffs,
It’s a known issue, waiting on a fix … see above.

KMan · June 9, 2018, 8:58pm

I am unable to attach a png either. It let me upload one but failed on second

John_V · June 9, 2018, 10:17pm

Just received this error when trying to paste a screen capture: uninitialized constant EXIFR::JPEG.

Been using Snagit app quite a while with Roon; never a prob.

If this repeats, I’ll update. For the meantime, FYI.

R1200CL · June 10, 2018, 9:20am

Does anyone else have the same this problem now using an iPad ?

I’ve always been able to upload pictures, but now I’m getting an error stating

uninitialized constant EXIFR::JPEG

R1200CL · June 10, 2018, 5:03pm

Please fix possible to zoom this website in Crome on iPad as well. Safari is Ok.

Dirk-Pitt · June 11, 2018, 4:42pm

It may be a problem of image size. I tried to upload ( not paste ) a 1600x1200 PNG file, I had the error. I reduced the image to 1024x768 and it’s was good.