Hey @Robert_Swartz, thanks for letting us know. Also, thank you, @AceRimmer for moving this into it’s own thread 
As TheHammer mentioned in their reply, please provide a brief description of your current setup using this link as a guide.
Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.
Additionally, as a first step, are you able to change the DNS? We have seen users have a better experience in the past if they change their Router’s DNS servers from the ISP provided ones to Cloudflare DNS, Quad9 or Google DNS. Can you please give this a try and let me know if it helps?
Thanks!