Hi @Noris, it just happened: I started playing from History and at the beginning of the second song, AppleTV and Airport 2 were out of sync.
Hi @Marco_Sassone,
What was the approximate local time that this occurred? On what track did the devices get out of sync?
Please be as specific as you can as this is useful when cross-referencing logs.
ouch! I wasnāt aware of thatā¦ before going for Roon life subscription I read this and thought it was enough. I tried it, tested the Airplay grouping and as it worked, I went for the subscription.
Hi @noris,
History shows it occurred 1 hour ago, so 7:15 pm here in Italy, at the beginning of Every Breath You Take by The Police (mp3 320 kbps file), just after playing āThe Universalā by Blur (ALAC m4a file).
They both reside in Roon Optimized Core Kit Internal Storage, and were randomly picked by Roon Radio.
I just played the same sequence again and it went smoothly, with no out of sync ā¦
I might jus add:
went for checking on difference of DSP settings and found that Sample rate Conversion was Enabled in AppleTV and Disabled in the Airport 2. As two different settings in a grouped devices donāt seem a good thing to me, I Disabled in both. Now waiting for any changes ā¦
Airplay devices per se are not the issue itās with airport networking that issues have been noticed. For some they work just fine but others have had issues. Ymmv
Thanks for the timestamps @Marco_Sassone. Iāve activated diagnostics mode for your Core and what this action should have done is automatically upload a logs set to our servers.
I have been keeping an eye out for the logs but they donāt seem to be uploading. Can I please ask that you use these instructions to manually send me a set?
The best way to get the logs over would be via a shared Dropbox / Google Drive link, but if you donāt have either service just let me know and I can provide alternate upload instructions.
Thanks!
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Hi @Marco_Sassone,
It looks like your thread was accidentally closed, so I have re-opened it so we can troubleshoot this further. At the start of the thread, you mentioned that you previously had a Mac Core which did not exhibit this issue.
Could you please try switching back to the initial Mac Core or your wifeās MacBook Pro as the Core, have it connected the same way as ROCK currently is (same Ethernet cable) and verify if the issue occurs then? To switch the Cores you can use these steps:
- Open Roon on the other PC you wish to try as the Core
- Roon Settings -> General
- Disconnect
- On the āChoose your Coreā screen, press āUse this PCā
- If asked to Unauthorize, you can go ahead and do so. You are limited to one active Roon Core at a time but you are free to switch between them as often as youād like.
- Verify if the same behavior occurs on the different PC
Hi @noris,
sorry for such a late reply, Iāve been busy with other issues and today I was going to try your suggestion when I found the new update to build 536. And since update, after a couple of hours of continuous playing, the out of sync hassle hasnāt happened. Could it have made the trick?
For the time being Iāll keep playing music and leave the troubleshooting to and if it occurs again ( also because moving the iMac close to the NUC Ethernet cable is impossible and my wife is on her MacBook all the time with the online teaching and all. I should install a new core n my MacBook Air).
Should the problem arise again Iāll let you know. For now, thanks for your help.
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Hi @Marco_Sassone,
No worries on the delayed reply, and happy to hear the new build is working out nicely!
Do let me know if there are further issues and if there are we can certainly continue troubleshooting further.
Is the 169.254.x.x a real issue I need to try and resolve?
I have (3) airport express (bridge mode), i.e., wifi turned off, directly connected via ethernet to my main Xfinity router. (I just added a 3rd one to the system and noticed the 169.254.x.x issue).
Via the Airport utility / xFinity app,all three show a 10.0.x.x IP address, but via the Roon Audio Setup, I can see the 169.254.x.x.
Iāve rebooted the NUC core running Roon ROCK.
So, farā¦the (3) APE seem to be working as intended (able to play music and link), but wondering if there is something āwrongā with my network setup so that is preventing Roon from seeing/utilizing the 10.0.x.x IP addresses.
hi @Junior77 , I always had the same problem (see screenshot) and never found or given a solution (see previous posts). I guess (from my limited knowledge on networks) that Roon picks up and shows the default IP given by Apple to the Express(es) 169.254.x.x instead of the ones I chose for them (10.1.x.x.), whereas the Apple TV always got the right addressā¦
Since the system has been working, bar the rare droput or out-of sync I could live with, I gave up worrying about the issue.
