Cannot 'save/login' my tidal account

Roon Core Machine

DELL-Inspiron27
AMD Ryzen 7 1700 Eight-Core Processor 3.00 GHz
32.0 GB

Networking Gear & Setup Details

Both Roon Core & Synology NAS are connected to NetGear via Ethernet only

Connected Audio Devices

USB Connect to Chord Hugo (ASIO)

Number of Tracks in Library

11358 tracks

Description of Issue

Keeps the loop:

  1. Login Tidal (in Roon)
  2. Tidal Login Page (in Chrome)
  3. Login Successful (in Chrome)
  4. Back to Roon without any updates

NOTE:
I can play my Tidal App without any problems
The issue is only happen in “Roon + Tidal”

Hello @ALBERT_CHEN,

I’m so sorry you’re caught into this loop. I was hoping you could:

  1. Log out of TIDAL in Roon, Settings → Services
  2. Change your TIDAL platform on Tidal’s website
  3. Restart your Dell
  4. Launch Roon and try to enable TIDAL

Does it work?

Hey @ALBERT_CHEN,

I wanted to take a quick moment to follow up and see if you were able to log into your TIDAL account in Roon :nerd_face: