Cannot search the Roon Core from iPhone

Support
1

Core Machine (Operating system/System info/Roon build number)

MacMini

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Linksys

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

sMS-200ultra

Description Of Issue

I have a problem once subscribed after finished the free trial period. I cannot connect to the Roon core anymore by my iPhone7. It worked perfectly during the free trial period. This problem is only happening in my iPhone. There is no problem at all on my other Roon devices, e.g. Samsung Pad or MacBook Air.
Please find the captured screen of my iPhone that the searching page is keeping showed all the time.

image
image750×1334 73 KB

2

Try inactivating the connection to your phone company’s data network while at home, keeping only the WiFi connection to your home network active.

3

Hi Andreas,
Thanks for your advice. The problem is gone suddenly and I can use my phone to Roon remote now. Have a nice day! Eckert

4

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