Mac mini running High Sierra.
Latest version of Roon.
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Connected to a Netgear switch (brand new) through an ethernet cable.
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Naim NDX2 connected through an Ethernet cable to the switch.
Description Of Issue
I have added to my Qobuz library the hires version of King Crimson’s albums. I can play them in hires using the Qobuz app. On Roon, I only see the Cd Quality version.
Can you verify what region your Qobuz account is for? Can you share a screenshot of a specific album that you’re seeing this issue for?
@jrd1975 — I took a look at the example you gave and, even though the album is listed as 16/44.1, it does play as 24/96 when you view the Signal Path. We are looking into why the details are listed incorrectly on the album details page.
There is some content in Qobuz that is available in Hi-Res with a purchase, but not available with a streaming subscription. This seems to be the case with this particular album.
Looking at this album in the Qobuz app, I see the Available in Hi-Res label, but when I actually start playback with my subscription, it’s playing in 16/44.1, the same as Roon. Are you seeing the same, or are you able to play 24/44.1 in Qobuz without purchasing the album?
Thanks for the followup — I took another look at this and was able to confirm that I could get it to play in hi-res in the Qobuz app after changing some settings. I went back to Roon and, while I see that it’s only listed as 16/44.1, the Signal Path shows 24/44.1. Can you confirm what the Signal Path is showing in Roon when you listen to this album?