Cannot sign into Roon, no ability to subscribe

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1

Roon Core Machine

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Description of Issue

I tried to create an account but keep getting sent to the sign-in page when trying to sign-in. Username and password are correct as when I tried an incorrect username or password then I see an error message.

Running Windows 10

I cleared my browser cache and tried Chrome and Edge.

Aside, when on the Roon Home page, there is no clickable option to sign-up for a subscription. I see the two options but there are no active click points. I can only click on a free trial (which I would prefer, especially since I can’t get past this rudimentary stage) but then can’t get past the login screen.

This is completely frustrating - I have never encountered issues like this on any application

2

It has been so long since I created my account, but, I think I created my account first on the Roon site. And then used those credentials to log in to application. You should be able to create an account with the link below.

4

Hi @James_Weimer,

Were you eventually able to get signed in?

Please let me know if you need help!

Wes

5

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