Roon Core Machine
Mac Mini (2018)
- MacOS 12.4
- 3.6 GHz Quad Core i3
- 8 GB 2667 MHz RAM
- Roon 1.8 (Build 1021)
iPhone App 1.8.00988
iPad App 1.8.01021
RoPieeeXL 2022.06.4 (0459)
Networking Gear & Setup Details
Eero Home Mesh Router
- Core connected using ethernet wire
- RoPieeeXL connected using Wi-Fi
Connected Audio Devices
- iPhone built-in output
- Holo Audio May
- Chord Hugo M Scaler / Hugo TT 2
Description of Issue
I am unable to stream one particular album: The Absence by Melody Gardot (Open Qobuz). Streaming fails on all the listed endpoints, but works if I use the Qobuz app on my iPhone or laptop. All other albums I have streamed had no issue.
I already reached out to Qobuz support and they suggested I contact Roon’s support as well.
Do you only see one version under the versions tab?
There are two listing under the versions tab: one is 44.1/16 and the other is 96/24.
The 96/24 is in “my library” and is the version that was getting playback errors. I tried the 44.1/16 version and it plays successfully.
Looking in the Qobuz app shows only the 44.1/16 version, so I guess the 96/24 version is no longer available from Qobuz. Bummer, but glad to know what was causing the error
I can play it here in UK maybe search and add it again
I only see the 44.1/16 version here (Roon and Qobuz app) in the US. I guess it’s a regional licensing issue.
Weird….also in the US and this is all I see (notice the lack of Versions)
I see two 96/24 versions (Europe) I think Qobuz messed up. Don’t know how to contact them.
The Qobuz 24/96 won’t play.
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