Cannot stream Qobuz tracks to any endpoint after 806 update

The latest update has broken Qobuz streaming from my Roon. I have tried streaming to my Mytek Brooklyn Bridge, my Chromecast and Pixel phone with no success.

The Track information shows up on my remote and the Chromecast but the track never starts playback and is stuck.

I have no trouble streaming from my local library or a Roon radio station (Linn classical) to any of my endpoints.

My Qobuz subscription is active and I have been able to stream from my Qobuz app to Chromecast and I have also been able to stream Spotify to my Mytek Brooklyn Bridge and Chromecast. It is only when I try to play Qobuz from Roon that I see this issue.

I have tried this from an Android phone, Iphone and a Fire tablet and I have not been able to stream any Qobuz tracks. I see the same behavior where the track information shows up but there is no playback.

Steps I have tried

Restarted modem (Power cycled)
Restarted router (Power cycled)
Restarted Mytek Brooklyn and Power cycled
Restarted Roon core and also power cycled the NUC running ROCK

Roon Core Machine

/roon-1-8-build-806
ROCK on a NUC * 10th Generation Intel Core i7-10710U (NUC10i7FNH1) with Intel UHD Graphics 300 MHz – 1 15 GHz
8 GB RAM

Networking Gear & Setup Details

TP-LINK AC1750 router
NUC connected to router using Ethernet
ROCK connected to Marantz AVR using wifi

Connected Audio Devices

Mytek Brooklyn Bridge connected to the router using Ethernet
NUC connected to the router using Ethernet
ROCK connected to Google Chromecast using wifi
Chromecast connected to Marantz AVR using HDMI

Library Size

Around 250 GB

Description of Issue

The latest update has broken Qobuz streaming from my Roon. I have tried streaming to my Mytek Brooklyn Bridge, my Chromecast and Pixel phone with no success.

The Track information shows up on my remote and the Chromecast but the track never starts playback and is stuck.

I have no trouble streaming from my local library or a Roon radio station (Linn classical) to any of my endpoints.

My Qobuz subscription is active and I have been able to stream from my Qobuz app to Chromecast and I have also been able to stream Spotify to my Mytek Brooklyn Bridge and Chromecast. It is only when I try to play Qobuz from Roon that I see this issue.

I have tried this from an Android phone, Iphone and a Fire tablet and I have not been able to stream any Qobuz tracks. I see the same behavior where the track information shows up but there is no playback.

Have you tried to sign out of Qobuz on Roon and then back in again?

Yes, I’ve done that multiple times.

Well, it seems to have fixed itself without any intervention from me. Weird. Not very pleased that I couldn’t get someone from Roon to respond over 24 hours after I posted.

1 Like

Closed due to inactivity. If you are still seeing this issue, please open a new support thread.