Cannot transfer downloaded music from computer to Nucleus+

Once again, I have purchased music which was downloaded to my relatively new Dell laptop computer and I cannot transfer it to the SSD within my Nucleus + music server. The Roon device is not recognized as a device available on Windows File Explorer. The Nucleus + is hard-wired to my Netgear router. How can I transfer my files? I would really like to listen to the music I purchased.

Hey @Rick_Talaske,

For us to better understand your setup, please fill out the information below and add it to your original post:

Roon Core Machine

Include your operating system and machine info (Model, CPU, RAM)

Networking Gear & Setup Details

Your network gear (model of routers/switches) and if on WiFi/Ethernet

Connected Audio Devices

Specify what devices you’re using and their connection types, like USB/HDMI/Chromecast, etc.)

Number of Tracks in Library

Tell us how large your music library is, eg. “30,000 tracks”

Description of Issue

Tell us about the problem you’re having in as much detail as possible. Screenshots are always appreciated!

With that, please give your router and your core a hard reboot respectively and let me know if your nuclues is still not seen in your network :+1: