Can't access my music on my CocktailAudio in the Roon Storage set-up

Core Machine (Operating system/System info/Roon build number)

iMac 2018 running on Catalia latest version

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Wifi Network (But I did try on Ethernet cable)

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

CocktailAudio X35

Description Of Issue

I recently installed Roon on my IMac and saw my X35 in the Roon Ready section. I can play music from my computer to my X35 but I’m unable to share the music on X35 with the Roon Core. I’ve tried different Network Share set-ups but none of them worked. Anyone can help me with that? I’m a newbie regarding all networking set-up. Thanks

Hello @Martin_Cloutier,

Are you running the latest firmware on the cocktailAudio device? Older firmwares are limited to SMB1 which macOS no longer supports. Newer firmwares implement SMB2.


Hi John, I’m running the R1516 version which is the latest according to Novatron website.

Have you set up the x35 as a SAMBA server as in the manual?
This isn’t a very good use of the x35 as files will go x35>roon>x35. Better to attach some local storage to the Mac.

Hi! I did set up the Samba server. However neither Roon or my iMac can access the files.
I understand your point (x35-roon-x35) but since I had a lot of music in my x35, I was trying to access it from my computer instead of copying those files on a USB hard disk and plug it in in my computer. But I guess that it will be more easy to do than setting up the networking share!

If the Mac can’t see it natively then roon isn’t going to see it. I know nothing about Macs so can’t help. @john any ideas for seeing samba shares on a Mac?

Hi @Martin_Cloutier,

Are you unable to access the X35 using MacOS’s Connect to Server feature?

No. I tried different combination and no access possible. I see the X35 on my Finder (Mac display of the devices on the same network) but when I click on it, it tells me that the connection failed.

I realized that I can access to my X35 using my MacBook Pro running on High Sierra (it is too old to go on Catalina) so the problem is really my iMac but I have no clue why.
Anyway, thanks everyone who tried to help me with that matter.

Hello @Martin_Cloutier,

You could try the commands listed in this post on StackExchange to see if it lets you connect to the X35 SMB share:

Just be aware, we cannot take responsibility for any side effects that running these commands may have.


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