Cant connect to ARC

Hi yes thanks i have tried these steps. I am wondering whether mode i have mesh system in is incorrect (see comment above). Any thoughts on that? Want to rule this out as an issue before i go further. Cheers

No help from support available for this question?

@Jonathan_Rodgers,

@support will definitely look at this post. Unfortunately you’re not the only one with problems/questions. Yes your patience will be tested, but please do.

Kind regards,

Maarten.

The screenshot you posted earlier is for the DMZ; do not use this setting.

It would be helpful if you shared your port forwarding settings in the Huawei. Likewise, the IP address of your laptop.

Also, I recommend setting DHCP reservation for your laptop. Also, note that the laptop Ethernet and Wi-Fi interfaces have different IP addresses.

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Hi Jonathan,

I’m also in New Zealand and must confess that I have wondered if anyone here has managed to get ARC working.

Okay, I have to eat my words.

After watching more than a few port forwarding tutorials and contacting my ISP for a static IP, voila, ARC is working, and I am in NZ :slight_smile:

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