Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
ASUS AC3100 RT-AC3100 router connected to core machine by LAN. Macbook Air running Roon is the control/output device connected by wifi to router
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Sonore Microrendu connected to an ASUS RT-n66 router by LAN. The RT-n66 is set as an access point. The RT-n66 is connected to the RT-AC3100 by wifi
Description Of Issue
When I try to connect the Macbook Air control device to the core machine, Roon gives me the message “connecting failed” and roon keeps attempting to make connection to core and keeps failing.
I replaced my router and created a new network and then was unable to get my conrol devices to finfd my core.
In the past, I had Roon server on my core machine and was able to conrol roon from an ipad using roon remote or from a Macbook air running Roon. Now I cant connect to Roon core. I am not currently using Roon Server.
Just to clarify here, is it just the Macbook air that is having issues connecting to the Roon Core or is it both Macbook air + iOS devices?
Yes, you can give that a try, we have seen that setting help with connection issues in the past.
I would also double check to make sure that Roon is listed as an exception on your Windows and OSX firewall. You can use these instructions for the Windows firewall and these instructions for the OSX firewall.
I should also note that we (support staff) are often helping multiple clients at one time, and I kindly ask for bit of patience between messages while your response reaches our queue again (as it may not be instantaneous).