Can't enable audio zones on Asus Zenbook with Windows 11 due to firewall settings (ref#FV43LD)

[nigel.carter1]

What best describes your playback issue?

· My DAC, streamer, or speaker doesn't appear as a Zone in Roon

What type of Zone is affected by this problem?

· *Network Zones* are affected.

Is the affected network Zone connected with Ethernet or WiFi?

· WiFi

Which network audio protocol is the Zone using with Roon?

· RoonReady

Does the device show up at all in Roon Settings -> Audio?

· Yes, it shows up there, but it isn't Enabled

Does the "Enable" button unlock the Zone?

· I pressed Enable, but the Zone remains disabled

Does the device play audio from another source when using the same connection?

· The device has no problems with another audio source

If the device has multiple output options, do the other options work as expected?

· Multiple output types are affected

Is the device using the latest firmware as per the manufacturer?

· Firmware is up-to-date but the issue remains

Do you have an approximate timestamp of when the issue last occurred?

· All the time

What are the make and model of the affected audio device(s) and the connection type?

· Chord mojo 2 chord polly and ifi go link max

Describe the issue

When I click on firewall and network protection the allow an app through firewall is greyed out. The only audio zone that is showing is apple TV. Also Naim Muso shows up, but I can't enable it. My core is is an Asus Zenbook running windows 11

Describe your network setup

Via wifi

[daniel]

Hi @nigel.carter1,
Welcome to the Roon community! I’m sorry that a problem brought you here for the first time. Since you’ve identified the firewall as the issue, the best way to resolve this is by adding exceptions for Roon, RoonServer, and RAATServer in your firewall settings. Can you try that and let us know if it helps? We’re happy to assist further if needed!