Roon Core Machine
Roon Nucleus+
Last details on software build before update was:
The Nucleus+ OS is Version 1.0 (build 254) production
The Roon Server Software is Version 2.0 (build 1211) production
Roon Database Version 1.0 (build 14) production.
Remotes - MacBook Pro, M1, MacOS Ventura 13.4/iPad Pro iOS 16.5
Networking Gear & Setup Details
The Nucleus+ is connected by ethernet into my router.
Connected Audio Devices
Number of Tracks in Library
Approx. 26,000.
Description of Issue
I am using a Nucleus+ as my core. When I recently launched the Roon app on my iPad, it indicated there were updates for my devices so I selected yes (as I have done multiple times in the past). I now can’t find the core. I can’t connect to it via nucleusplus.local on my network or any other way I am aware of. I have reset the router, restarted my computer, and the Nucleus+ has been powered off and on several times. I removed and reloaded the Roon app on the Mac and iPad. I have tried plugging the Nucleus into a monitor but I don’t see anything (the monitor doesn’t seem to get a signal from the Nucleus). The Nucleus does turn on and it appears there is connectivity between the router and the Nucleus because I see the lights on the connection on both. Not sure if this is a software corruption during the update or a hardware issue and not sure what to do or how to even reinstall software if that is needed now to get the core back on line. Please advise. Thanks.