Sometimes, it is almost as if complaining that you can’t find something is the only way to train Roon’s search engine to actually find it without any faffing about…
This is still not appearing in Qobuz in Roon. Come on guys how hard is this really to get synced data. This is becoming unacceptable when all other software has it on day one free or not. You need to update your procedures as this is happening quite often. For the price I pay for Roon I really don’t expect not to be able to play new music for 5 days after release.
@support care to comment as to why this is still not available via Qobuz in Roon.
While there can typically be a brief delay between when new content is available on streaming services vs available in Roon, the delay here was definitely longer than normal due to an unfortunate sequence of events.
Over the weekend Qobuz experienced a disruption in their metadata export process. This prevented Evermore and other new releases from being available in Roon.
Just as their issue was resolved, unrelated problems forced us to delay some planned backend improvements for an additional 24 hours. Both issues have now been resolved, and the Evermore album should be available in Roon.
We work hard to prevent these delays, and we know how important new releases are for Roon subscribers. Our apologies for the extended delay on this.