Ubiquti Unifi network, including a Unifi Security Gateway configured with the appropriate port forwarding.
Number of Tracks in Library
Description of Issue
I’m unable to get the Arc app to do the initial synchronization with Roon Core. Roon Core reports that it was automatically configured and have been confirmed to be securely accessible by Roon Arc. Even so, when I start Roon Arc on mobile phones, I get a message saying “Something went wrong while syncing to your Roon Core”. I’m on the same, local network and the issue is persistent on two mobile phones.
Since the launch of Roon ARC I can not use the app because of the sync issue, despite Roon remote indicating that it is ready for a secure connection from the outside.
Have gone through all your steps and restored a recent backup of the database. Unfortunately this is not a solution, still the sync notification. Because I myself, and many others with me, have been waiting a few weeks for a really working solution, restoring an older version of the database is no longer possible. Moreover, in terms of experience, I would then go back in time for weeks.
Kind request to you to do everything in your power to find a solution quickly. It is quite frustrating to read the rave reviews from ARC but not be able to use the app.
Unfortunately, that doesn’t work.
In addition ‘Labels’, ‘Country’, ‘Product code’ and ‘Catalog number’ converted from ‘Prefer file’ to ‘Prefer Roon’ and of course Core restarted again, but with the same result.