Streamer is a Bluesound Node 2i hardwired, no VPN.
Number of Tracks in Library
10,000 tracks in library
Description of Issue
Everything was working fine until I got the “Update Available” message and I ran it. I then got the message on my iPad it was unable to find the core. On my PC I got a message “Fatal Error this device isn’t compatible with Roon 2.0”. I’ve been running 2.0 for months. I deleted Roon and reinstalled it and rebooted everything but no joy–I’m locked out of Roon. What happened?
Some screenshots of the error you’re seeing, and of the things you’ve done to try and resolve it, might help move things forward a bit faster. For example, what do you see in the compatibility tab of the window that pops up when right click + properties.
I solved it last night after my IT guy convinced me it was a corrupt Roon update. I completely deinstalled Roon on my desktop and iPad, then reinstalled both. I ran restore from my backup to get everything back and rebooted both. Success finally. It will be a while before I do another Roon update.
So what probably has happened is that you had set a Windows Compatibility Mode on for roon.exe on your desktop at some point in the past. Then you removed the software by doing a complete uninstallation. This would also have removed the Compatibility Mode setting on the software as well.
Downloading and installing Roon again would then resolve the issue, since the fresh installation would not have any Compatibility Mode setting applied by default.
Don’t think so. I’ve never seen the Windows compatibility screen. I’ve been running Roon 2.0 since Feb and have updated at least once since then. Then this latest update locked everything up. You’re right about the complete uninstall removing everything, I just wonder how it got there if the first place.