Can't log in via iPhone Roon app despite successful web login (ref#G4KWBM)

[majohnson22322]

What’s happening?

· I'm having trouble logging in

Where are you having trouble logging in?

· I can't log into the Roon app

How can we help?

· None of the above

Other options

· Other

Describe the issue

i can log in just fine on the the webpage but when i try to sign in to my iphones "roon app" it takes me to the webpage to sign in it works and just sends me back to the sign in page again

Describe your network setup

dont think its relevent

[connor]

Hi @majohnson22322,

The most common culprit for login loops on iOS like you’ve described are content blockers/adblockers installed in your Safari Settings.

On the affected iPhone, please try temporarily disabling any content blockers for Safari, regardless of whether you use Safari as the default browser. Then log into Roon again.

Please let us know if this helps.