Can't login qobuz in roon

[Yevhenii_Pavlenko]

Roon Server Machine

Networking Gear & Setup Details

Connected Audio Devices

Number of Tracks in Library

Description of Issue

Hello everybody

I have the same issue!
Roon give me the alert tha the Qobuz login is not correct. It is the same if i try to log in using the Qobuz app un my notebook HP. I decided to change password to try again…
I have checked and I can login completely successfully to Qobuz site with the recently changed password but not via Roon. What happen?
Can you help me please?
Thanks

[Carl]

@Yevhenii_Pavlenko

Roon give me the alert tha the Qobuz login is not correct.

Can you post a screenshot of that alert.

Do you have a trial Qobuz or a paid subscription?

[Yevhenii_Pavlenko]

Hello, Carl!

Yes, I have Qobuz paid subscription. When I login Qobuz on site version - its ok. but through Roon it wrote the error. But I did some research and found another internet provider worked.

[Carl]

@Yevhenii_Pavlenko

But I did some research and found another internet provider worked.

Good, it sound like your all sorted now so I’ll mark this topic as solved.
The topic will stay open for a couple of days, just in case the issue comes back.

[Yevhenii_Pavlenko]

No, This issue is a stay with me)), course I see issue with a ISP, but ISP says they are not problem with traffic with roon and qobuz