Can't login to Roon Core after restart

Core Machine

DSM 6.2.4-25556 , Synology DS415+

Network Details

FritzBox 7590, Gigabit Ethernet

Audio Devices

Sonos Play1, Sonos Play3, Apple HomePod

Description of Issue

Following a reboot of the Synology server, I can no longer access Roon Core from any of my clients.

Upon firing up any Roon client (MacOS, iPad, iPhone), I am being asked to login, which I was never asked for before; it used to directly login to my account.

After I provide my email and password, I get another message saying that I am already connected and I am advised to hit the “Go Back” button if I want to reconnect to that session. However, when doing so, I am back to the first screen, asking me to provide my login credentials for the core.

I have rebooted the server and closed all client apps but the problem still remains. Please see attached screenshots.

Click the Unauthorize button to break out of this loop… Should be the solution for this issue.


You’re right Geoff; deauthorizing solved it! Many thanks for this!

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