Can't login to TIDAL within Roon

Support
1

I just experienced the same problem on a Win10 / Core i7 Roon Core. Resetting the PC did not help.
Login to Tidal works everywhere else but not in ROON. Quite annoying! Do you have a workaround, and, preferably, a solution so this doesn’t happen again?

3

Hi @Johan_Groenenboom,

Please try the following and let us know if that helps:

  • Close Roon on the Core machine
  • Find and open your Roon database
  • Navigate to Roon/Cache
  • Move the contents of the /Cache folder elsewhere, like your desktop
  • Try restarting your Core and then open Roon once more and try logging in
4

Hi Dylan,

Somehow the problem went away the next day, so I never got around to trying your solution. I will let you know if the problem occurs again, and try your fix.

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5

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