# Can't play certain tracks in Roon but OK in Qobuz App

**URL:** <https://community.roonlabs.com/t/cant-play-certain-tracks-in-roon-but-ok-in-qobuz-app/96624>\
**Category:** Qobuz\
**Created:** [March 3, 2020, 3:25pm UTC](https://community.roonlabs.com/t/cant-play-certain-tracks-in-roon-but-ok-in-qobuz-app/96624 "2020-03-03T15:25:32Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![Douglas\_Gunn](https://community.roonlabs.com/user_avatar/community.roonlabs.com/douglas_gunn/32/12659_2.png) [@Douglas\_Gunn](https://community.roonlabs.com/u/Douglas_Gunn)\
**Post date:** [March 3, 2020, 3:25pm UTC](https://community.roonlabs.com/t/cant-play-certain-tracks-in-roon-but-ok-in-qobuz-app/96624/1 "2020-03-03T15:25:32Z")

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Odd . . .

I can play any track on this album in Qbuz app without issue:

[https://open.qobuz.com/album/kpifut3z7h6qa](https://open.qobuz.com/album/kpifut3z7h6qa)

But in Roon can only play ‘Overload (Extended Version)’ or ‘Strong Enough (Tom Moulton Mix)’. Select any other track and it just plays ‘Overload (Extended Version)’.

Doug

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**Author:** ![Steve\_Morris](https://community.roonlabs.com/user_avatar/community.roonlabs.com/steve_morris/32/79051_2.png) [@Steve\_Morris](https://community.roonlabs.com/u/Steve_Morris)\
**Post date:** [March 3, 2020, 4:24pm UTC](https://community.roonlabs.com/t/cant-play-certain-tracks-in-roon-but-ok-in-qobuz-app/96624/3 "2020-03-03T16:24:49Z")

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Jimmy Somerville’s Club Homage? All tracks play for me on both the Qobuz desktop app (Mac) and Roon.

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**Author:** ![dylan](https://community.roonlabs.com/user_avatar/community.roonlabs.com/dylan/32/157733_2.png) [@dylan](https://community.roonlabs.com/u/dylan)\
**Post date:** [March 3, 2020, 7:29pm UTC](https://community.roonlabs.com/t/cant-play-certain-tracks-in-roon-but-ok-in-qobuz-app/96624/4 "2020-03-03T19:29:31Z")

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Hi @Douglas_Gunn,

The data we received for this album from Qobuz shows that this album is not streamable, but we are also seeing that it does appear to be streamable in the Qobuz app. We are looking into this.

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**Author:** ![dylan](https://community.roonlabs.com/user_avatar/community.roonlabs.com/dylan/32/157733_2.png) [@dylan](https://community.roonlabs.com/u/dylan)\
**Post date:** [March 4, 2020, 8:42pm UTC](https://community.roonlabs.com/t/cant-play-certain-tracks-in-roon-but-ok-in-qobuz-app/96624/6 "2020-03-04T20:42:48Z")

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Hi @Douglas_Gunn,

The data we are receiving for this album is now corrected and it should be working for you.

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**Author:** ![Douglas\_Gunn](https://community.roonlabs.com/user_avatar/community.roonlabs.com/douglas_gunn/32/12659_2.png) [@Douglas\_Gunn](https://community.roonlabs.com/u/Douglas_Gunn)\
**Post date:** [March 4, 2020, 8:46pm UTC](https://community.roonlabs.com/t/cant-play-certain-tracks-in-roon-but-ok-in-qobuz-app/96624/7 "2020-03-04T20:46:44Z")

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Nope. I just tried now and the problem persists.

Baffling!

Doug

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**Author:** ![dylan](https://community.roonlabs.com/user_avatar/community.roonlabs.com/dylan/32/157733_2.png) [@dylan](https://community.roonlabs.com/u/dylan)\
**Post date:** [March 5, 2020, 5:09pm UTC](https://community.roonlabs.com/t/cant-play-certain-tracks-in-roon-but-ok-in-qobuz-app/96624/9 "2020-03-05T17:09:41Z")

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Hi @Douglas_Gunn,

There might be a slight delay in the album showing up for you after the change was made to the data. Let’s give this a couple days for the updated data to reach your database and let us know if you’re still seeing issues and we’ll take a closer look if there still seems to be a problem.

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**Author:** ![Douglas\_Gunn](https://community.roonlabs.com/user_avatar/community.roonlabs.com/douglas_gunn/32/12659_2.png) [@Douglas\_Gunn](https://community.roonlabs.com/u/Douglas_Gunn)\
**Post date:** [March 5, 2020, 5:21pm UTC](https://community.roonlabs.com/t/cant-play-certain-tracks-in-roon-but-ok-in-qobuz-app/96624/10 "2020-03-05T17:21:54Z")

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Sure. Will do

Doug

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<div class="post-metadata">

**Author:** ![Douglas\_Gunn](https://community.roonlabs.com/user_avatar/community.roonlabs.com/douglas_gunn/32/12659_2.png) [@Douglas\_Gunn](https://community.roonlabs.com/u/Douglas_Gunn)\
**Post date:** [March 10, 2020, 11:41am UTC](https://community.roonlabs.com/t/cant-play-certain-tracks-in-roon-but-ok-in-qobuz-app/96624/11 "2020-03-10T11:41:29Z")

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Just checked today - the problem persists unchanged.

Doug

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**Author:** ![Jon\_Lawry](https://community.roonlabs.com/letter_avatar/jon_lawry/32/5_5575768a8748004e209b776fc1b2916d.png) [@Jon\_Lawry](https://community.roonlabs.com/u/Jon_Lawry)\
**Post date:** [April 21, 2026, 10:51am UTC](https://community.roonlabs.com/t/cant-play-certain-tracks-in-roon-but-ok-in-qobuz-app/96624/12 "2026-04-21T10:51:03Z")

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This happened to me for the first time last night. I can play tracks from [this in the Qobuz app](https://open.qobuz.com/album/0060253727735) (Mac), but not through Roon’s access to Qobuz. It acts like it’s playing (the progress bar is moving), but no Johnny.

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**Author:** ![Suedkiez](https://community.roonlabs.com/user_avatar/community.roonlabs.com/suedkiez/32/107321_2.png) [@Suedkiez](https://community.roonlabs.com/u/Suedkiez)\
**Post date:** [April 21, 2026, 11:02am UTC](https://community.roonlabs.com/t/cant-play-certain-tracks-in-roon-but-ok-in-qobuz-app/96624/13 "2026-04-21T11:02:17Z")

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This is a six year old thread. You are probably experiencing remnants of this current issue:

> [@Roon won't play certain tracks from Qobuz, gets stuck on progress bar (ref#K9XYO0) \[Resolved - Qobuz backend issue fixed\]](https://community.roonlabs.com/t/roon-wont-play-certain-tracks-from-qobuz-gets-stuck-on-progress-bar-ref-k9xyo0-resolved-qobuz-backend-issue-fixed/317491/579):
>
> Hi everyone, Qobuz has resolved the underlying CDN issue affecting playback through the API. Qobuz content that was previously affected should now be playing normally and as expected through Roon. Some users are reporting that they continue to experience playback issues. We need to escalate these specific cases to Qobuz directly so they can double-check the affected tracks and ensure that they are taking the proper network path. Some playback failures might have separate, local, resolvable cau…
